Returns & Exchanges

Due to the perishable nature of our Reese's seasonal snacks, we cannot accept returns on food items to ensure food safety and quality for all fans. If your March Madness order arrives damaged or incorrect, please reach out to our team within 48 hours for a replacement or store credit.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, immediately check your Reese's snacks for any signs of shipping damage or temperature-related issues.

• 2.
  Document the Issue

  Take clear photos of the damaged packaging and the specific product batch code found on the wrapper for our quality control team.

• 3.
  Contact Support

  Email our March Madness support desk with your order number and photos to initiate a claim for a refund or replacement.

• 4.
  Resolution Delivery

  Once approved, we will expedite a fresh shipment of snacks or issue a full refund to your original payment method within 5-7 business days.